Legal

Terms of Service.

The terms governing use of the Teamio platform.

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Sections to complete

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Agreement and acceptance

Who the contract is between, and how acceptance occurs.

The service

What Teamio provides, and what is expressly out of scope.

Accounts and eligibility

Account creation, authority to bind an organisation, and accuracy of information.

Subscriptions, seats and billing

How seats are counted, billing cycle, renewal, price changes, taxes, and late payment.

Free trial

Trial length, what is included, and what happens at the end of the trial.

Customer data and licence

Ownership of customer data, the licence granted to operate the service, and the data processing terms that apply.

Acceptable use

Prohibited conduct, security testing rules, and consequences of breach.

AI agent limitations

That outputs require human review, which actions are held for approval, and that the service is not legal, tax or accounting advice.

Availability and support

Uptime commitment, planned maintenance, and support scope by plan.

Confidentiality

Mutual confidentiality obligations and permitted disclosures.

Warranties and disclaimers

What is warranted and what is disclaimed to the extent the law allows.

Limitation of liability

Liability caps and excluded categories of loss.

Indemnities

Any indemnities given by either party.

Term, suspension and termination

Term, grounds for suspension, termination rights, and data export on exit.

Governing law and disputes

Governing law, jurisdiction, and any dispute resolution process.