Legal

Privacy Policy.

How Teamio collects, uses, stores and protects personal data.

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Sections to complete

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Who we are and how to reach us

Legal entity name, registered address, and the contact route for privacy questions and data requests.

What data we collect

Account and billing data, employee records processed on behalf of customers, usage and device data, and any data received from integrations.

Why we process it and on what lawful basis

The purpose for each category of data and the lawful basis relied on (contract, legitimate interest, consent, legal obligation).

Controller and processor roles

Where Teamio acts as processor for customer employee data versus controller for its own account data.

Sub-processors and international transfers

Hosting and service providers, the countries data may be transferred to, and the safeguards applied.

How long we keep data

Retention periods per category and what happens to data after an account is closed.

Security measures

Encryption in transit and at rest, access controls, audit logging, and incident response commitments.

AI processing

How the agent processes customer data, whether any data is used for model training, and the human-approval boundaries.

Your rights

Access, correction, deletion, portability, objection and how to exercise them, plus the right to complain to a supervisory authority.

Cookies and analytics

What is set, why, and how visitors can control it.

Changes to this policy

How updates are communicated and the effective date of the current version.